Stephen Licata, a London-based tech strategist with 25+ years in digital transformations, leads Heart of AI (Meta) Ltd. (formerly Da8aflo). He specialises in AI integrations for customer services, event platforms, and intelligent systems, emphasising governance and hallucination mitigation. Key achievements include launching £20M+ products at Sky amid crises and advancing Agentic AI skills.
Expertise Highlights: AI rollout in regulated environments, boosting workflows and user experiences. Portfolio leadership with OKR-aligned roadmaps and scalable models. GDPR/TSA compliance, vendor management, and squad coaching. Current Focus: As director of Heart of AI (Meta) Ltd., Licata drives IoT, cloud, and sustainable AI innovations, with ongoing Agentic AI training
